Cityflatshotel - Grand Rapids, An Ascend Collection Hotel, Grand Rapids - Reviews, Room Options & Prices 2025

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About the Hotel

83 Monroe Center Street Northwest, Grand Rapids, Michigan, United States, 49503

“I truly appreciated the vibrant downtown setting, full of activities.”view full review

Cityflatshotel - Grand Rapids, Ascend Hotel Collection stands as a LEED-Gold certified 3-star hotel in downtown Grand Rapids with 1920's Italian Renaissance styling, featuring walnut paneling and wrought iron railings throughout.

Eco-Friendly Guest Rooms

Cityflatshotel - Grand Rapids features 48 unique rooms with floor-to-ceiling windows, cork flooring, and bamboo linens that are naturally hypoallergenic. Each guest room offers an exciting color palette with playful pops of color.

Local Dining Options

CitySēn Lounge provides fresh and locally sourced dishes with a full bar offering premium craft cocktails. The Kitchen serves scratch-made bagels, scones, and baked goods paired with Michigan's Lexington Coffee Co. beverages, while CityBrü Coffee offers 24-hour espresso service.

Business & Beauty Services

The hotel offers conference rooms with state-of-the-art equipment and a ballroom accommodating up to 200 guests. The Parlour salon provides professional beauty services including cuts, color, and makeup application.

Downtown Transport Hub

Located just 1 miles from Grand Rapids Amtrak and 15.5 miles from Gerald R. Ford International Airport, Cityflatshotel - Grand Rapids positions guests near Grand Rapids Art Museum (0.3 miles) and Van Andel Arena (0.3 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Quadruple Room Non Smoking

2 persons

28 m²

2 Double beds

Quadruple Room Tub Disability Access or Non Smoking

2 persons

28 m²

2 Double beds

Bathtub

room details

King Room Soaking Tub Non Smoking

2 persons

28 m²

1 King-size bed

Shower

Air conditioning

room details

Large King Room No View Non Smoking

2 persons

30 m²

1 King-size bed

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Grand Rapids300 m

Airports

Gerald R. Ford International (GRR) 22.2 km

Muskegon County (MKG) 61.5 km

Train

Grand Rapids Amtrak Station 1.3 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Unique Room Designs

“I loved how each room at the hotel offered a different theme. The individual room themes gave us a fresh and exciting experience each time we stepped into our space. The floor-to-ceiling windows added a bright, airy feel, made our stay good. It truly reminded me of a home away from home with a touch of elegance.” view full review

Stylish Modern Bathroom

“The bathroom in our room was recently renovated and very stylish. I appreciated the sliding bathroom doors, which added a touch of modern design while being functional. Plus, the thick plush towels were a luxurious touch, made my mornings feel special.” view full review

Great Entertainment Options

“The large tv in our room was a fantastic addition. It was perfect for catching up on our favorite shows after a long day. The sound quality was excellent, making it feel like we had our own mini-theater experience right in the room.” view full review

Delicious Easter Brunch

“We had a wonderful Easter brunch at the hotel, truly a highlight of our stay. The variety of options was excellent, and I loved that there were choices accommodating gluten and dairy sensitivities. The quality of food and attention to detail in service really stood out and made our celebration even more nice.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Leisure/ TV room
Pedicure
Manicure
Waxing
Beauty treatment
Make up services

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Location

83 Monroe Center Street Northwest, Grand Rapids, Michigan, United States, 49503

Map view

83 Monroe Center Street Northwest, Grand Rapids, Michigan, United States, 49503

City landmarks

Museum

The Gerald Ford Presidential Museum

840 m

Landmark

Gerald R Ford Museum

740 m

Landmark

Ah-Nab-Awen Park

820 m

Church

Cathedral of Saint Andrew

770 m

Zoo

John Ball Zoo

2.8 km

Landmark

Fish Ladder Park

1.7 km

Landmark

Heritage Hill Historic District

1.1 km

Museum

Meyer May House

1.8 km

Landmark

Voigt House Victorian Museum

1.1 km

Market

Downtown Market shopping

1.2 km

Landmark

La Grande Vitesse

1.4 km

Landmark

Heartside Park

750 m

Market

Downtown Market Grand Rapids

1.1 km

Landmark

Sixth Street Park

1.3 km

Gallery

LaFontsee Galleries

1.8 km

Store

Martha's Vineyard Fine Wine & Gourmet Grocery

1.3 km

Nearby

Stadium

Van Andel Arena

390 m

Museum

Grand Rapids Public Museum

270 m

Museum

Grand Rapids Art Museum

100 m

Event hall

Grand Center

530 m

11 Sheldon Ave NE

Grand Rapids Children's Museum

320 m

Park

Rosa Parks Circle

220 m

25 Division Ave S Suite 125

The Ruse

280 m

2 Fulton St W

Urban Institute for Contemporary Arts

230 m

Church

Fountain Street Church

240 m

101 Fulton St E

Veterans Memorial Park

290 m

Bridge

The Blue Bridge

470 m

Night club

Cygnus27

370 m

Downtown

570 m

233 Fulton St E

Grand Rapids Masonic Temple

590 m

Restaurants

Madcap Coffee Company

70 m

98 Monroe Center Street Northwest

Parsley Mediterranean Grille

30 m

80 Ottawa Ave NW Ste 150

Local Mocha

100 m

96 Monroe Center St NW

Jimmy John's

90 m

63 Monroe Center St NE

The Dog Pit

200 m

132 Monroe Center St NW

Sweet Yo's

190 m

134 Monroe Center St NW

Sushi Yama

240 m

146 Monroe Center St NW Ste 102

Panera Bread

320 m

99 Monroe Ave NW

Jam 'n Bean Coffee Company

260 m

161 Ottawa Ave NW Suite 102

Georgios

270 m

15 Ionia Ave SW Ste 140

Menna's Joint

210 m

44 Ionia Ave SW

Reviews and Ratings

Feedback from previous guests about their experience.

Edward

United States, March 2025

6.2/10

I recently stayed at City Flats Hotel for a concert nearby. The location was perfect, just a short two-block walk to the arena, and the beds were incredibly comfortable, which made for a restful night's sleep. However, my experience was marred by some service issues and room cleanliness concerns. While the decor had a unique modern style, it felt like the maintenance didn't match the aesthetic, impacting the overall quality of my stay.

Rooms

6.0

My room had a stylish design, but it was dark and needed a bit of deep cleaning, which detracted from my comfort. The shower had mold, and the insufficient lighting made it hard to relax.

Service

6.0

The staff were friendly and accommodating, but I encountered some issues with service accuracy, like the missing morning coffee delivery I had requested.

Location

8.0

The hotel's central location in downtown Grand Rapids was fantastic, making it easy to get to local attractions and nightlife. It's definitely a plus if you're attending events.

Dining

5.0

The breakfast options were limited and could definitely use improvement, especially for a boutique hotel. It felt more like an afterthought rather than a highlight of the stay.

Facilities

5.0

While the hotel had a nice aesthetic, the workout facility was lacking in equipment and comfort, which wasn't ideal for fitness enthusiasts.

United States, March 2025

5.8/10

I had a lovely stay at Cityflatshotel. the ambiance was modern and unique, making it a refreshing experience. My room was designed well with a nice street view, and the bed was incredibly comfortable. However, I did encounter a few minor issues with the front desk service at check-in, though checkout was much better. The location was a plus, being close to great restaurants and attractions, making my overall experience quite enjoyable.

Rooms

8.0

My room was clean and well-designed. the bed was the comfiest I've experienced in a hotel. I did find the bathroom setup a bit tricky at first, but overall, the ample space really allowed for comfort.

Service

7.0

While the front desk staff could have been friendlier upon checking in, the staff at checkout definitely made up for it. they were helpful throughout my stay, showing a good level of attentiveness.

Location

9.0

The hotel's prime downtown location made exploring Grand Rapids a breeze. I could easily walk to several fantastic restaurants and local attractions, which added great value to my stay.

Dining

7.0

I really appreciated the option of local coffee available in the cafe downstairs. though the dining options felt a bit minimal, they served as a convenient perk during my stay.

Facilities

8.0

The hotel itself is well-maintained. I liked the modern features and the cleanliness really stood out. The parking was a bit pricey, but overall, the facilities were good.

Arthur

United States, November 2024

6.6/10

I had a mixed experience at Cityflatshotel. The location was fantastic, right in the heart of downtown, making it easy to walk to concerts and local attractions. However, I found the room a bit dark and in need of maintenance. the shower had mold, and the air conditioning didn't seem to work well. Overall, the friendly staff and modern, boutique feel were highlights, but the issues with the room were disappointing.

Rooms

6.0

My room was spacious and had a clean aesthetic, but it felt tired and lacked adequate light. The air conditioning was set low but didn't cool the room effectively.

Service

8.0

The staff were friendly and efficient, which certainly improved my experience. they made check-in quick and easy despite my reservation mix-up.

Location

9.0

I loved the hotel's prime downtown location. it was within walking distance of everything I wanted to do, especially for the concert.

Dining

5.0

The breakfast options were rather basic. cold cereal and fruit were available, but I expected more variety.

Facilities

6.0

The hotel was clean overall, though my room could have used a deep clean. The fitness area had limited equipment and was rather warm.

Dan

United States, November 2024

7.2/10

My stay at Cityflatshotel was a mix of modern charm and a few quirks. I loved the unique room design and comfortable bed, but had some trouble with low lighting and noise from the hallways. Overall, it had a stylish vibe that made it different from typical hotel experiences. 🌆

Rooms

7.0

The room was modern and clean, though I found it a bit dark and small for the price. The bed was very comfortable, but I would have preferred more lighting options.

Service

6.0

The staff were friendly, although I had an issue with my reservation that left a sour note. The manager's response could have been more understanding given the situation.

Location

9.0

The downtown location was perfect! I could easily walk to nearby restaurants and the Van Andel Arena, making it super convenient for exploring the area.

Dining

6.0

While I didn't dine in the hotel, the coffee options were a nice touch. However, the breakfast options left a bit to be desired.

Facilities

7.0

The hotel was clean and well maintained, but I noticed that it lacked some services during my stay, like food and bar options, which was a bit disappointing.

Max

United States, October 2024

6.2/10

My stay at Cityflatshotel in Grand Rapids was mostly pleasant. The location is fantastic, making it easy to explore local attractions. The staff was friendly and helpful, enhancing my experience significantly. However, I did encounter some issues with room temperature control and limited amenities, which took away from the overall comfort of my stay.

Rooms

8.0

The room was unique and modern, though I had trouble with temperature regulation. The bed, however, was extremely comfortable, easily the best I've experienced in any hotel. I appreciated the cleanliness and stylish design, which gave it an urban loft vibe.

Service

7.0

The staff were exceptionally friendly and helpful, but I felt some information about facilities and procedures could have been communicated better. For example, I had to ask about parking and navigating through the tunnel to the hotel.

Location

10.0

The hotel's downtown location is perfect for enjoying Grand Rapids. I was easily able to walk to local venues, bars, and restaurants, which added a lot to my overall experience.

Dining

6.0

The breakfast offerings were satisfactory, though I wish there had been more variety and hot options during the weekdays. I appreciated the complimentary coffee delivery service in the mornings, which was a nice touch.

Facilities

6.0

While the hotel was clean and well-maintained, it lacked some standard amenities that could enhance the stay, like a pool or a gym. Parking was also a bit inconvenient, as it required navigating through a structure with limited spaces.